HOME > FAQ

  • Can I change my order or shipping details once I have placed my order?

    If you wish to change your order details, please contact us as soon as possible.

    Email: yentenfarm@gmail.com

    LINE: @921mcxqu


  • What’s the different between 30 times concentrated-extract and 6 times concentrated-extract?

    The only different is the amount that has been concentrated. The effectiveness of a 30-times-concentrated capsule equals to 5 of the 6-times-concentrated capsules, hence it is recommended to those who require high volume as it helps to ease the pill burden.
  • Are the Wood Ear mushrooms edible when uncooked?

    The Wood Ear mushrooms are listed as edible fungus, whether it is organic or not, Wood Ear mushrooms should be blanched before eaten. Scalding the Wood Ear mushrooms with boiled water for 30 seconds is recommended.
  • Are the stems of Wood Ear mushrooms edible?

    The stems are not edible as the stems are part of the sawdust that connects the Wood Ear mushrooms with the substrate bags. The stems should be easily removed when washed with water.
  • What is the recommended daily intake of the capsules?

    The recommended dosages are as follows:

    For the 6-times-concentrated, take 3 to 5 capsules /day prior to meals. 

    For the 30-times-concentrated, take 1 to 3 capsules/day prior to  meal.

    Please discontinue use and contact us if you experience discomfort or need further information. 

    Tel: 0988-297-927

  • Where can I buy the Ganoderma Lucidum capsules?

    The products are accessible through online ordering or you can also contact us at :


    LINE : @921mczqu

    Mail : yentenfarm@gmail.com


    for further information.

  • Are the Ganoderma Lucidum capsules made from mycelium or fruiting body?

    The products are made from the fruiting bodies as the Ganoderma Lucidum are shipped straight from the farm to the government-certified pharmaceutical once harvested.
  • I would like to purchase fresh Wood Ear mushrooms, where can I get them?

    Our fresh products are available at Costco Wholesales (600g/pack) and Carrefour (450g/pack).

     For wholesale inquiries, please contact us at 0928-219-100

  • Is it mole on the sawdust that comes with the Wood Ear mushrooms?

    The white bits around the sawdust/stems are the hyphae of the Wood Ear mushrooms. The hyphae are edible yet can also be removed before cooking on preferences.
  • Shipping

    • Distribution hours: MON.~FRI.
    • Dried products should be distributed with T-Cat Logistics/Kerry TJ Logistics Services.
    • For orders on Freshly-Picked Wood Ear mushrooms, please contact us at 0928-219-100 Mr. Lin
    • Payments are collected at the time of delivery (freight included).
    • Additional charges are required for shipping of offshore islands.
    • International shipping is not available.
    • The delivery hours differ with the logistics arrangements between the cities; should you encounter late delivery, please contact us via email or TEL.
    • Deliveries might experience delay during holidays.